Clubs can break for several different reasons. We will go into detail on some of the most common reasons in this article below.
Club Fitting
The most common cause we see for multiple shaft breaks in an iron set comes down to a golfer not being fitted for their clubs. Golfers who by stock sets without being fitted have an increased chance of running into shaft breaks compared to golfers who do get properly fitted before making a purchase. Stock Iron sets and the shafts that are used in the builds are meant to cast a wide net, so they work for a wide range of golfers, but they aren’t always the best fit for EVERY golfer. We strongly encourage every golfer who plays our product to seek out a fitting location in your area to be properly fitted before making a purchase. Trust us, it could seriously improve your game!
We want to make sure you’re happy with your clubs and will determine the warranty eligibility in these situations on an individual basis. Before covering something for you under warranty we may ask that you seek out a fitting location locally to give us a better idea of what shaft options will suit you best. If a fitting location is available in your area, our Customer Service Reps will do their best to help recommend an option that will work better for you.
Misuse- NOT COVERED
It’s time to be honest… You’re playing your weekly match with friends and you shank an important approach shot into the water on the 18th hole to lose the match. The natural reaction for any golfer in these situations is to blame the club, because there’s no possible way it was your fault, right? Your next move is to grab the club with the grip in one hand and the head of the club in the other. You raise it above your head, and in one smooth triumphant motion you turn the club into two unusable pieces by breaking it over your knee.
Another common situation is when your ball comes to rest next to the trunk of a tree. Common sense would be to take an unplayable lie and drop your ball in a better position, but where’s the fun in that? You’ve seen Tour Pros get out of these situations on TV so why not give it a shot? You set up to the ball to hit the “Hero Shot”, a low sweeping hook that fly’s no more than 5 feet off the ground, bounces short of the green, and rolls up into gimme range. Tragedy strikes when you realize you might not be Tour caliber after all, and your shaft slams into the tree and bends or breaks in half.
While these situations aren’t covered under by warranty policy, and won’t be covered for free, we are willing to work with you on getting your clubs fixed for a charge. The fee will vary based on the cost of components that will be used and the type of work that will be done. One of our Repair Techs will be able to provide you with a quote for the service upon request.
Improper Storage
For most of us, our clubs live in the trunk of our car for majority of the Golf Season. While storing your clubs in your trunk is convenient, there’s a chance you’re putting added stress on your clubs that could shorten the life span of them due to the conditions they’re subject to in a car, especially during the summer months. Extreme temperatures, both hot can cold, can compromise the epoxy that’s used to hold your club together and lead you to send a clubhead flying down the fairway on a normal shot.
In most of these situations, you’ll know storage conditions were at fault because the shaft won’t be broken. If you can locate the head, you have two options on how to get this fixed. Option 1: We can have your club sent into us to be re-epoxied with our repairs department. The benefit with this option is the repair will be covered at no cost. The downside is you’ll be without your club for a period of time while the work is being completed. Repair lead times will vary based on volume of repairs, and the type of work being done, but our goal is to have your club back to you within two weeks. Option 2: Take the club to a local repair shop to have them to the work for you. The benefit here is you will usually be able to have your club back in play within 24-hours. The downside is you would need to pay out of pocket to have the club repaired. This type of repair will vary in price depending on the location, but you can usually get it taken care of for about $20.00.
We recommend you weigh the pros can cons of both options and choose which one will work best for your situation and needs.
Rust
This topic has a bit of overlap with Improper Storage, but the primary cause comes from playing in the rain or wet conditions. Rust on your clubs will come from them not being properly dried after they get wet. If you play a round in heavy rain, wiping off the clubhead isn’t the only step you should take to make sure this doesn’t cause a problem with your set. Wiping the club head will typically keep the head from rusting, but it’s also a good idea to remove all of your club from your bag and let them dry indoors. Leaving the clubs in a wet golf bag overnight can cause the outside and inside of your shafts to rust which can lead to shaft breaks that wouldn’t normally occur.
If you live in a coastal or high humidity area you should take an extra step to prevent rusting from occurring on your clubs. The added moisture and salt in the air in these locations can accelerate rusting, and we recommend you ALWAYS store your clubs indoors in these areas.
Rust issues are always subject to review to see if your case would be covered under warranty. We’re able to easily identify rusting issues caused by manufacturer defects, and those covered
Physics
Even if you don’t hit the ball as far as Bryson, Rickie, or Lexi, it’s important to understand that your golf clubs go through a tremendous amount of stress while you’re playing. Factors like clubhead speed, angle of attack, and turf conditions can all increase the amount of stress your clubs have to endure.
Clubs have two stress points that take most of the force while you play. The first is the point where the clubhead and shaft meet, and the second is the area directly below where you grip the club. Breaks in these two areas are almost always covered under warranty if your clubs are still within the warranty period.
Ferrule separation
Have you ever noticed the black ferrules on your Irons separating from the clubhead? If the answer is yes, take a deep breath and don’t panic! Ferrules on your Irons are primarily a cosmetic and have very little to do with the durability of your clubs.
The ferrules on your clubs are made of light weight plastic. Extreme temperatures (hot and cold) will cause the plastic to expand and contract which can make your ferrules move from their original position. Storing clubs in your trunk during summer months will be the most common cause for this type of issue.
While 99% of the time ferrule separation is not a cause for concern, but it’s still a good a good idea to make sure there isn’t an issue with the epoxy inside the head. To test if you have an epoxy issue you can grab the clubhead in one hand, and with your other hand hold the grip and attempt to twist the shaft. If the shaft rotates at all stop playing with the club immediately and we will get the club fixed for you ASAP.